Supporting companies in effectively managing their overall performance.
 

Expected benefits

• Enhanced visibility and understanding where the organization is against various performance organizational, process, and individual metrics
• Data-driven decision making
• Fair and transparent performance evaluation
• Improved employee retention and satisfaction
   

Key deliverables

• Performance management policies and procedures
• Goal setting and alignment framework to ensure that employee performance objectives are aligned with organizational goals, business processes, and priorities
• KPI list with data sources, calculations formulae, targets, and current values
• Incentive list for triggering actions
• Performance analytics and reporting to track and analyze performance data, identify trends, and measure the effectiveness of performance management initiatives
   

Main activities

• Define clear management control and assign proper accountabilities
• Cascade strategic goals to organizational units and individual employee level
• Work backwards process KPIs – from the customers towards process triggers
• Align organizational and process KPIs 
• Develop comprehensive measurement around employees with Human Performance System
• Identify the right systems and data as sources for measurement
• Define and select the right KPIs (both leading and lagging)
• Agree on the targets and timeline for each KPI
• Define the right incentives to trigger actions
• Measure and report the right information